Meet Our Office Coordinator, Helen! #MeetMako

What is #MeetMako?

Last week we introduced our mechanical designer, Hossein. This week, let’s look into our office and meet our office coordinator at MAKO Design + Invent, Helen!

As a Product Design Firm, here at MAKO Design + Invent, we interact with our clients on a very close basis in order to be very transparent about the design process and the development of an inventor’s product. We are a team of positive, friendly and happy people who are excited and passionate about design, growth and learning about new ideas and concepts every day!

With three current open offices, each of the members in each office carries a unique and special persona that adds to the amazing quality of what makes MAKO so great.

We started the #MeetMako campaign to allow clients and future clients who are interested in working with us to learn more about who we are and who you’ll be working with! This campaign also serves as a great resource to learn about who will be helping you produce and develop your product and introduce to you a little more about MAKO Design + Invent, what it’s like to work here and about the office culture!

Meet Helen!

Being the Office Coordinator at Mako is a rigorous job! Helen’s efforts and responsibilities in the office help keep not only the whole office running smoothly but organized as well! Helen joined as the office coordinator at MAKO Design + Invent with a degree in English and Criminology from the University of Toronto and a robust legal background.

Helen’s role as the Office Coordinator at MAKO Design + Invent deals with a lot of administrative tasks such as calendar management, coordination, shipping, and keeping track of office supplies. Along with keeping the office efficient, as the office coordinator, Helen is typically the first line of contact with almost all our clients! Anytime a client reaches out to us through email, live chat or phone, you will be immediately redirected to Helen, who will help you with any inquiries.

Some of Helen’s favourite things about working as the Office Coordinator at MAKO Design + Invent are getting to hear about and discover the different projects that designers are working on every week. Helen explains she really appreciates and finds it fun to be apart of a team that is so motivated and enthusiastic about design and invention.

As Helen is the first point of contact with clients, she gets to hear about and listen to a lot of what clients mention to her as their invention ideas. Therefore, her best tip and recommendation for future designers and inventors is the free inventor’s manual that is available online on our main page!

Helen explains that the kit includes a lot of great information that coves all the stages of the design process and can help answer all the questions that get asked when she answers calls or emails. The inventor’s manual is the best way for inventors and designers to get a better understanding of what they’re looking for when they contact us

If you have a great new invention and you’d like to learn more about this process, get in touch with MAKO today, and we can set you up on a call with our product strategist!

About: MAKO Design + Invent is the original firm providing world-class consumer product development services tailored to startups, small manufacturers, and inventors. Simply put, we are the leading one-stop-shop for developing your physical product from idea to store shelves, all in a high-quality, cost-effective, and timely manner. We operate as one powerhouse 30-person product design team spread across 4 offices to serve you (Austin, Miami, San Francisco, & Toronto). We have full-stack in-house industrial design, mechanical engineering, electrical engineering, patent referral, prototyping, and manufacturing services. To assist our startup and inventor clients, in addition to above, we help with business strategy, product strategy, marketing, and sales/distribution for all consumer product categories. Also, our founder Kevin Mako hosts The Product Startup Podcast, the industry's leading hardware podcast. Check it out for tips, interviews, and best practices for hardware startups, inventors, and product developers. Click HERE to learn more about MAKO Design + Invent!